A close-up of a bartender's arms pouring a shot of brown alcohol

(VIC) Responsible Service of Alcohol

Hospitality - SITHFAB021

Benefits

If you are looking to work in the hospitality industry, getting your RSA gives you the flexibility to work in a variety of different venues including clubs, bars, restaurants, bottle shops, events and festivals.

RSA training is mandatory for licensees and staff who are selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences.

Coursework and Assessment

This course is a competency-based training program and is assessment is made up of multiple choice and written answer quizzes and practical demonstration of skills.

What does this course cover?

This course covers: - State or Territory liquor legislation - Definitions and Key provisions & RSA principles - Packaged liquor and Licensing requirements - Acceptable proof of age ID - Information on the responsible sale or service of alcohol - Organisation or house policy and government legislation - Non-alcoholic beverages alternatives - Providing information - Impact of excessive drinking - Incorporating recognition of issues into sales and service - Standard drinks sizes - Monitoring customers for signs of intoxication - Monitor customers for signs of drug use - Assessing intoxication - Strategies for assessing intoxication - Factors that may affect individual responses to alcohol - Appropriate times to offer food and non-alcoholic beverages - Professional refusal of service or sale - Appropriate occasions to give a verbal warning - Tactful language & asking a customer to leave - Conflict resolution - Identifying and taking action on safety risks - Scope of own responsibility - Appropriate persons for referral of difficult situations

For more information about the contents and assessment requirements for this course see the government's unit of competency details.

Units

SITHFAB021 - Provide responsible service of alcohol

FAQs

Upcoming Courses

Date Time Location Cost Enrolment Form
05/06/2024 11:30:00 PM Bentleigh, VIC $60 ENROL NOW
19/06/2024 11:30:00 PM Bentleigh, VIC $60 ENROL NOW

Course Details

Course Code:

SITHFAB021

Delivery:

Face-to-Face & Zoom

Duration:

4 Hours

Location:

953 Nepean Highway Bentleigh, VIC

Recognition of Prior Learning:

RPL is not available for this course.

Course Fee:

$60

Enrol Now →

Expression of Interest