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Certificate II in Security Operations

(Control Room Operator)


Days: 14 days - full time (8:30 am – 5:00 pm) Monday to Friday

Nights: 28 nights - part time (6:00 pm – 10:00 pm) Monday to Friday

Cost: $550pp

Course fees include: All face-to-face training and course materials.

Training options: This course is offered days, nights and weekends.

Locations: Across Victoria


The Certificate II in Security Operations (Control Room Operator) seeks to provide prospective candidates seeking a career in the Security Industry with key skills in areas of Security Operation within a Control Room and or Monitoring Centre environment.


Given the current context in which the industry operates in, all candidates must have basic to  intermediate skills in the English language, have excellent presentation and a willingness to listen and participate in this qualification. A general understanding of computer's will be highly advantageous.

Coursework and Assessment

The course is delivered face to face over a 14 day period for those enrolled in the FULL qualification. If you have already completed a Certificate II in Security Operations—you may apply for a credit transfer by providing evidence of your current certificate and complete a further 4 units over the course of 4 days in the  classroom. This course is a competency based training program.


Units covered in this course