Certificate II in Security Operations


Combined Crowd Control & Unarmed Guard


Face to Face


Face to Face

Duration: 17 days - Monday to Friday

Course Fee:


Course Fee:

$1,100.00 pp

RPL: Available

Contact for more

Limited offer $990 (usually $1,100)
VIC sessions only
Use code SECURITY at checkout for discount to be applied.

Please note: On 21 January 2019, the training course for Security Officers and Crowd Controllers was updated. The new course CPP20218 Certificate II in Security Operations supersedes and is not equivalent to the previous course CPP20212 Certificate II in Security Operations.

On 18 December 2019, Australian Skills Quality Authority (ASQA) Commissioners agreed to extend the transition period of the CPP30411 Certificate III in Security Operations and CPP20212 Certificate II in Security Operations for learner cohorts in NSW, ACT, Tasmania and Victoria until 1 July 2020.

LRD (Licensing and Regulation Division of the Victoria Police) will continue to accept the CPP20212 when applying for a Private Security Individual Licence with the activities of Unarmed Guard and Crowd Controller until advised otherwise.

When the new courses become available we will immediately update the website. If you would like to be notified please send a request to info@aussolutions.com.au.


Security can provide a stable career, with a healthy income. The security industry is 24 hours / 7 days a week, and can allow you to travel the world protecting the public.


This qualification is entry level into the security industry. Our training standards aim to be the best in the industry and provide the student with the skills and knowledge to be successful within the Security Industry as a crowd controller or unarmed guard.


Coursework and Assessment

This is a condition of approval by the relevant state authorities. You will be professionally prepared and have confidence when confronted with the day to day duties as a security officer. This course is a competency based training program. 

Units Covered in this Course

CPPSEC1003A – Apply security procedures for responsible service of alcohol

CPPSEC2001A – Communicate in the security industry

CPPSEC2002A – Follow workplace safety procedures

CPPSEC2003B – Work effectively in the security industry

CPPSEC2004B – Respond to security risk situation

CPPSEC2005A – Work as part of a security team

CPPSEC2006B – Provide security services to clients

CPPSEC2010A – Protect safety of persons

CPPSEC2011B – Control access to and exit from premises

CPPSEC3013A – Control person using empty hand techniques

CPPSEC2012A – Monitor & control crowd behavior

CPPSEC2014A – Operate basic security equipment

CPPSEC2015A – Patrol premises

CPPSEC2017A – Protect self, others using defensive tactics

CPPSEC3002A – Manage conflict through negotiation

CPPSEC3005A – Prepare security documentation & reports

CPPSEC3017A – Plan and conduct evacuation of premises

TLIE2007A – Use communication systems

HLTFA311A – Apply first aid


Additional Requirements

On completion of the qualification, the learner will be required to complete, submit and be successful in obtaining a private security individual licence to work in the security industry.

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