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Control Room
Skill Set

Control Room Operator

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5 Days

Course Fee:


Course Fee:

$700.00 pp

RPL: Available


The Control Room Skillset alongside a Cert 3 in Security Operations provides prospective candidates seeking a career in the Security Industry with key skills in areas of Security Operation within a Control Room and or Monitoring Centre environment.

Given the current context in which the industry operates in, all candidates must have basic to  intermediate skills in the English language, have excellent presentation and a willingness to listen and participate in this qualification. A general understanding of computer's will be highly advantageous.

Coursework and Assessment

The course is delivered face-to-face over a 4 day duration. This course is a competency based training program.


To enrol in this course students must have:

Completed Certificate 2 in Security Operations &

Concurrent enrolment in or completion of Certificate 3 in Security Operations

Units Covered in this Course

CPPSEC3107 - Monitor security and coordinate response from control rooms.

CPPSEC3108 - Store, protect, and dispose of security information

CPPSEC3109 - Use and maintain security databases and compile reports

CPPSEC2114 - Monitor electronic security equipment and respond to alarm events

CPPSEC3125 - Implement security procedures to protect critical infrastructure and public assets.

PMAOMIR210 - Control evacuation to muster point

Additional Requirements

On completion of the qualification, the learner will be required to complete, submit and be successful in obtaining a private security individual licence to work in the security industry.